Privacy policy

Last updated: April 24, 2026

This Privacy Policy describes how Lyons Leather Co. ("Lyons Leather Co.," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from www.lyonsleatherco.com (the "Site").

Lyons Leather Co. is a United States business and the Site is intended for customers located in the United States. We do not market to or knowingly sell products to individuals outside of the United States.

Our Commitment

We do not sell your personal information. We do not share your personal information with third parties or affiliates for their own marketing, promotional, or advertising purposes. We only share personal information with the service providers we rely on to operate our business (such as our e-commerce platform, payment processors, shipping carriers, and our own email and SMS marketing tools), and only to the extent necessary for them to provide those services to us.

Contact

If you have questions about this policy, want more information about our privacy practices, or would like to make a complaint, please contact us:

• Email: lisa@lyonsleatherco.com
• Mail: Lyons Leather Co., 64 Seminole Court, Lyons, CO 80540, United States

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

• Purpose: To load the Site accurately for you and to perform analytics on Site usage so we can improve our store.
• Source: Collected automatically when you access the Site using cookies, log files, web beacons, tags, and pixels.
• Shared with: Our e-commerce platform (Shopify), Google Analytics, and our other analytics service providers. These providers are contractually prohibited from using this information for their own advertising purposes.
• Information collected: Web browser version, IP address, time zone, cookie information, pages and products you view, search terms, and how you interact with the Site.

Order Information

• Purpose: To fulfill our contract with you — including processing payments, arranging shipping, providing invoices and order confirmations, communicating with you about your order, screening for fraud, and (if you have opted in) sending you updates about products and offers.
• Source: Collected directly from you at checkout.
• Shared with: Shopify and our operational service providers, including payment processors, shipping and fulfillment partners, email and SMS service providers, fraud prevention services, and accounting and tax compliance providers.
• Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose: To respond to your questions and provide customer support.
• Source: Collected directly from you when you contact us.
• Shared with: Shopify and our customer support and messaging service providers, to the extent needed to respond to you.
• Information collected: Your name, contact information, order history, and any information you choose to share with us in your message.

Reviews and User-Generated Content

• Purpose: To collect, display, and moderate customer reviews of our products.
• Source: Collected directly from you when you submit a review.
• Shared with: Our product review service provider.
• Information collected: Your name, email address, review text, photos you choose to upload, and order reference.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the email address above and we will delete it.

How We Share Personal Information

We share your personal information only with service providers that help us operate our business, and only to the extent necessary for them to provide their services to us. These include, by category:

• E-commerce platform and hosting — we use Shopify to power our online store. Read Shopify's privacy policy: https://www.shopify.com/legal/privacy
• Payment processing — to process your payment securely (including Shop Pay, credit and debit card networks, and other payment methods you select at checkout).
• Shipping and fulfillment — to pick, pack, and deliver your order.
• Email and SMS service providers — to send transactional messages and, if you opt in, marketing communications from Lyons Leather Co.
• On-site personalization and merchandising — to recommend products, power on-site quizzes, and tailor your shopping experience.
• Product reviews and user-generated content — to collect, moderate, and display customer reviews.
• Loyalty and rewards program — to operate our customer loyalty and rewards program.
• Customer support tools — to help us respond to customer inquiries.
• Returns and exchanges — to process returns, exchanges, and related customer service.
• On-site experimentation and analytics — to understand how customers use our Site and test improvements. This includes Google Analytics; read Google's privacy policy at https://policies.google.com/privacy or opt out at https://tools.google.com/dlpage/gaoptout. From time to time we may also use session analytics tools (such as heatmap and session-recording services) that capture anonymized interaction data like clicks, scrolls, and page views to help us improve the Site.
• Business intelligence and reporting — to analyze sales performance, customer lifetime value, and marketing effectiveness.
• Affiliate program management — to operate our affiliate program.
• Fraud prevention — to screen orders and protect our store from fraudulent activity.
• Accounting and tax compliance — to sync transaction data with our accounting records and calculate sales tax.

Each of these providers acts on our behalf and is contractually limited in how they may use your information. They are not permitted to use your personal information for their own marketing, advertising, or promotional purposes, and we do not sell or share your personal information with them for such purposes.

We may also disclose personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

SMS, MMS, and RCS Messaging

If you opt in to receive text messages from Lyons Leather Co. (including SMS, MMS, and RCS messages), the following additional terms apply:

• No third-party sharing. We do not sell, rent, share, or disclose your mobile phone number, messaging opt-in status, or any related consumer data to any third party or affiliate for their marketing, advertising, or promotional purposes. This no-sharing policy applies to all categories of personal information collected through our SMS/RCS program.
• How we use your number. We use your mobile number only to send you the messages you have opted in to receive (such as order updates, shipping notifications, and — if you have opted in — marketing messages from Lyons Leather Co.), and we share it only with our email and SMS service provider and the carriers required to deliver those messages on our behalf.
• Opt out at any time. You may opt out of marketing messages at any time by replying STOP to any message we send you. After you reply STOP, we will send you a single SMS confirming that you have been unsubscribed, and you will not receive further marketing messages from us. If you want to re-join in the future, you can opt in again the same way you did the first time.
• Help. For help, reply HELP to any message. If you have questions about your text plan or data plan, please contact your wireless carrier.
• Rates and frequency. Message and data rates may apply. Message frequency varies.

Behavioral Advertising and Our Own Marketing

We use limited advertising and analytics tools to market our own products and understand how our Site is used. Specifically:

• We use Google Analytics 4 to understand Site usage.
• We may use Meta (Facebook/Instagram) pixels, Google Ads tags, and similar technologies to measure the performance of our own advertising and to show Lyons Leather Co. ads to people who have visited our Site.

We do not share your personal information with advertising networks, data brokers, or other third parties so they can market their own products to you. The advertising tools we use are for our own marketing only. Where required by law, we ask for your consent before using these tools.

You can opt out of targeted advertising by visiting:

• Facebook/Meta: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/
• Network Advertising Initiative opt-out portal: https://optout.networkadvertising.org/

Using Personal Information

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment, providing customer support, and — if you have opted in — keeping you up to date on new products, offers, and limited-edition releases from Lyons Leather Co.

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to erase it. For more information on your right of erasure, please see the "Your Rights" section below.

Your Rights

You have the right to request access to the personal information we hold about you, to request that it be corrected or updated, and to request that we delete it. To exercise any of these rights, please contact us at lisa@lyonsleatherco.com.

California Residents

Under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), California residents have the right to:

• Know what personal information we collect, use, disclose, and (if applicable) sell or share about you;
• Request access to and a copy of the personal information we hold about you;
• Request correction of inaccurate personal information;
• Request deletion of your personal information;
• Opt out of the sale or sharing of your personal information;
• Limit the use and disclosure of sensitive personal information;
• Not receive discriminatory treatment for exercising these rights.

Do Not Sell or Share My Personal Information

Lyons Leather Co. does not sell your personal information and does not share your personal information with third parties for cross-context behavioral advertising. We have not sold or shared personal information in the preceding 12 months, and we have no actual knowledge that we sell or share the personal information of consumers under 16 years of age.

Exercising Your California Rights

To exercise your California rights, contact us at lisa@lyonsleatherco.com. If you would like to designate an authorized agent to submit a request on your behalf, please include verification of their authority in your request. We will respond to verifiable requests within the timeframes required by California law.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you.

Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. This includes:

• Temporary blocking of IP addresses associated with repeated failed transactions (typically a small number of hours);
• Temporary blocking of credit cards associated with blocked IP addresses (typically a small number of days).

Cookies

A cookie is a small amount of information that is downloaded to your device when you visit our Site. We use functional, performance, advertising, and analytics cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as cart contents and region selection) and by providing us with information on how people use our Site.

For the current list of cookies used on Shopify-powered stores, see Shopify's cookie list: https://www.shopify.com/legal/cookies.

You can control and manage cookies through your browser settings. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's "Tools" or "Preferences" menu. For more information on managing cookies, visit www.allaboutcookies.org. Please keep in mind that blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.

Do Not Track

Because there is no consistent industry standard for how to respond to "Do Not Track" signals, we do not currently alter our data collection and usage practices when we detect such a signal from your browser.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will update the "Last updated" date at the top of this policy.

Complaints

If you would like to make a complaint, please contact us by email at lisa@lyonsleatherco.com or by mail using the address provided under "Contact" above. California residents may also lodge a complaint with the California Attorney General's office.