Shipping & Delivery
For standard shipping via UPS or USPS, you can expect to receive your purchase 5-7 business days from when you place your order. You will receive an email with your tracking number as soon as your order is shipped.
If you've placed your order via UPS 2-Day Express Air, please note, your order will be fulfilled Monday-Saturday and you can expect your order to arrive within 2 days.
For pre-sale orders, please make note of the shipping date indicated in the product description. You can expect to receive your order 5-7 business days from that date.
As soon as your order is fulfilled, you will receive a tracking number via email. Please use this tracking number in UPS or USPS to track your order's delivery status.
Returns & Exchanges
Easy Returns & Free Exchanges
If you've changed your mind, need a different color, or the product just doesn't work for you, we have a 14-day return and exchange policy from the time you receive your order.
As long as your product hasn't been used, visit our returns center to begin your return or exchange.
Please note we charge an $8.60 shipping & restocking fee for all returns. Exchanges are free.
Get in Touch
If you have any questions about your order, please email us at email@example.com. We'll respond in a timely manner Monday-Friday.
The item I want is sold out, will you be making more?
We carefully handcraft small batches ofour classic color collections (Honey, Espresso, Black, Cognac). If we're sold out, use the "get notified" link on the product page and we will let you know when we're restocked. Please note, we are a small company, so it make take us longer to restock our collections. Our limited edition colors are released twice a year and once we're sold out, they're gone for good.
How can I treat stains & protect my leather goods?
Your Lyons Leather Co. are made with premium vegetable-tanned cow hide. This means they will get a beautiful patina over time and every scratch or stain will blend together. We do suggest adding our waterproofing service to most of our products. For more information on how to protect your leather goods, please see our leather care basics.
How do I know if the adjustable straps will fit me?
The straps of The Original Bees are easily adjusted using industrial snaps. The straps decrease to a minimum of 27" circumference and increase to a maximum 55" inches and fit most bodies. You can also adjust the straps to be smaller around your waist by looping any excess through the o-ring.
The straps of The Biggie Bees are easily adjusted as well and decrease to 25" circumference and increase to 57" to fit most bodies.
What is the difference between The Bee & Biggie Bee?
The Original Bee is our smallest pouch, designed for anyone who wants to upgrade their sporty crossbody. It fits the daily essentials: sunglasses, hand lotion, Daily Wallet, large phone, keys (hooked outside on o-ring using the Keychain), chapstick, etc. It is the perfect bag for errands, concerts, festivals, etc.
The Biggie Bee is our largest pouch, designed for aspiring minimalists who want to downsize. The Biggie Bees fit sunglasses & readers, hand lotion/sanitizer, Travel Wallet, large phone, snacks, keys (hooked outside on o-ring using the Keychain), chapstick, a small packable water bottle or diaper and wipes. It is perfect for any event that requires more than just the essentials like international travel, festivals, etc. It does not fit a Kindle.
How to wear your convertible pouch
Using the snap straps, you can easily adjust to wear as a crossbody, waist pack or shoulder bag. Simply find the size setting and snap all the way around. You can wear it on either side of your body and have the zipper readily available. Wear it with the flat side of the snaps facing forwards to make it cuter!
How to pack Bigge Bee using the pocket system
Use the front panel pocket for glasses (lose the case to save space), use the back panel pocket for your phone. Place small valuables in the small zipper pocket, your Daily Wallet in the small pocket with leather tag and everything else in the center compartment.